Privacy Policy

Last updated: 15 January 2026

Introduction

EventCraft Ltd ("we", "our", "us"), registered under company number 14738291, is committed to protecting the privacy of individuals who visit our website at eventcraft.pro and who engage with our services. This Privacy Policy explains how we collect, use, store, and disclose personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Information You Provide Directly

When you submit an enquiry through our contact form, we collect the following data:

  • Full name
  • Email address
  • Telephone number (optional)
  • Event date and budget range (optional)
  • Details about your event requirements
  • How you discovered our services

Information Collected Automatically

When you browse our website, we may automatically collect technical data including your IP address, browser type and version, operating system, referring URL, pages visited, and the duration of your visit. This data is collected through cookies and similar tracking technologies as described in our Cookie Policy.

How We Use Your Information

We process your personal data for the following purposes:

  • To respond to your enquiries and provide quotes for our event management services
  • To deliver the services you have engaged us to perform
  • To communicate with you about your event planning requirements
  • To improve the functionality and content of our website
  • To comply with legal obligations

Legal Basis for Processing

We rely on the following legal bases under Article 6 of the UK GDPR:

  • Consent: When you voluntarily submit an enquiry form or subscribe to communications
  • Contractual necessity: When processing is required to deliver event management services you have commissioned
  • Legitimate interests: For website analytics and improving our services, where those interests do not override your rights

Data Retention

We retain personal data collected through contact forms for a period of 24 months from the date of your last interaction with us, unless a contractual relationship requires a longer retention period. Analytical data is retained in anonymised form for up to 36 months.

Third-Party Sharing

We do not sell, rent, or trade your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including web hosting providers and email service platforms. These providers are contractually bound to handle your data securely and only for the purposes we specify.

Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data where no legitimate reason for continued processing exists
  • Object to processing based on legitimate interests
  • Request restriction of processing in certain circumstances
  • Receive your data in a portable format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at hello@eventcraft.pro.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact

For questions or concerns regarding this Privacy Policy or our data practices, please contact:

EventCraft Ltd
Email: hello@eventcraft.pro
Phone: +44 20 7183 9456